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Track Your Order

Real-time updates on your UK delivery journey. From our London studio to your doorstep, stay inspired and informed at every step.

FIND YOUR PARCEL

Enter your details below to see the latest updates on your UK signature delivery.

Partners: Royal Mail & DPD. Processing: 24h. Updates are typically available 48 hours after dispatch.

01

Dispatch

Once your jewellery is refined and packed at our UK studio, you will receive a dispatch confirmation email with your unique tracking number.

How tracking works

02

Transit

Your order is then handed to our trusted UK shipping partners. You can follow its progress as it moves through the network towards your address.

03

Delivery

Receive your Leontime pieces directly at your door. Most UK deliveries arrive within 2-3 working days after dispatch.

Delivery FAQs

How can I track my Leontime order?

Once your refined jewellery pieces are dispatched, you'll receive an email with a unique tracking number. Simply enter this in the tracking field above or follow the link in your email for real-time UK delivery updates.

What are the typical delivery times within the UK?

We offer complimentary standard shipping across the United Kingdom. Most orders are processed within 24 hours and arrive within 2–3 working days. Express options are available at checkout if you require your pieces sooner.

What happens if I miss my delivery?

If you're not at home, our shipping partners will typically leave a calling card or update your digital tracking. You can easily arrange a redelivery or collect your parcel from a local pickup point at your convenience.

Can I change my delivery address?

To ensure security, address changes can only be made before your order is dispatched. Once in transit, we recommend using the shipping partner's app to redirect to a safe place or a neighbor, where available.

Where is my order being shipped from?

All Leontime treasures are carefully inspected and dispatched directly from our studio right here in the UK, ensuring consistent quality and reliable transit times for our local customers.

Need Assistance?

Our UK-based team is here to help with any questions you may have about your delivery or our jewellery. Your satisfaction is our quiet priority.

Response time: Within 4 hours (GMT).

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